Drafts and Crafts is a network of rural Indian artisans organized under a self-help group model. We connect buyers with authentic, handmade, and GI-tagged crafts directly from their place of origin.

✔ Artisan-Centric Production: All products are made-to-order and handcrafted by skilled artisans. Drafts and Crafts is not a manufacturer but a decentralized, artisan-led production ecosystem.

✔ Order Process: Orders are fulfilled only after formal confirmation and advance payment.

✔ Ethical Trade: We serve as a bridge between artisans and buyers, ensuring fair and ethical trade practices at every step.

We offer two convenient ways to place your order:

✔ Standard Checkout – Simply add your desired items to the cart, proceed to checkout, and complete the payment as usual. Your order will be confirmed immediately.

✔ Pay Later Option – If you prefer not to pay right away, you can place your order without making an immediate payment. We will send you a product feasibility confirmation with a production timeline, possible customizations (if applicable) and payment terms. 

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If terms are accepted you will receive a proforma invoice via email with a secure payment link. You can use this link to complete your payment at your convenience. Order production begins after payment confirmation.

All products on Drafts and Crafts are handmade-to-order. We do not maintain ready inventory.

✔ Each item is crafted as per your specifications by skilled artisans.

✔ Production begins only after order confirmation and payment, ensuring a personalized and ethical process.

✔ Since our artisans work in non-industrial, decentralized setups, this approach helps minimize waste and supports sustainable craftsmanship.

Our standard MOQ starts at 100 pieces per SKU, but this may vary based on:

✔ Product type and materials required

✔ Artisan availability and specialized skills needed

✔ Customization requirements (design, colors, etc.)

✔ Seasonal factors and current artisan workload.

Yes, we accept customization requests. Customization depends on:

✔ Artisan feasibility – Design & materials must align with craft capabilities

✔ MOQ requirements – Must meet minimum order thresholds

✔ Lead time – Adequate production time required

✔ Cost coverage – Buyer bears sampling, tooling, or packaging development costs

⚠ Not all products can be customized (e.g., GI-tagged items may lose certification if altered beyond traditional designs).

Our standard production timeline ranges from 4 to 5 weeks, depending on:

✔ Product complexity and craftsmanship requirements

✔ Order quantity and current production schedule

✔ Artisan availability and workload

✔ Customization approval process (if applicable)

We cannot guarantee expedited production. Rush orders require prior approval and are subject to artisan capacity, material availability & additional expedited fees

We require advance payment for all orders to support our artisan partners. This policy exists because:

✔ Artisans need funds upfront to purchase materials and begin production

✔ We're a self-sustained artisan collective, not a capital-backed factory

✔ This protects artisans from financial risk and production delays

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Standard Payment Structure:

✔ 100% advance for samples and small orders

✔ 40% advance payment and the remaining 60% via confirmed, irrevocable Letter of Credit (LC) at sight, on FOB basis.

Yes, we welcome third-party inspections at the buyer’s discretion and expense. Inspections are conducted by certified agencies (e.g., SGS, Intertek).

While we currently do not hold formal certifications like Fair Trade, BSCI, SEDEX, or ISO/SA8000, our products embody ethical and sustainable principles in other meaningful ways:

✔ Most of the products carry Geographical Indication (GI) tags, preserving authentic craftsmanship under Indian government recognition.

✔ Artisans employ traditional, low-impact techniques that inherently support sustainability.

✔ Materials and processes are naturally eco-conscious by virtue of being handmade.

White-labelling is reserved for established partners meeting these requirements:

✔ Minimum Order Quantity: 500+ pieces per design (standard threshold)

✔ Commitment Agreement: Signed supply continuity contract required.

In absence of a formal agreement, all products are shipped under Drafts and Crafts identity or co-branding as per default.

Draft and Crafts follows a transparent, solution-oriented approach to dispute resolution:

✔ Evidence Submission: To initiate a claim, buyers must submit clear photographic or video evidence of the issue within 7 days of delivery. All relevant documentation must accompany the claim, including order details, packing slips, and shipping records. 

✔ Proven Fault Remedies: For validated claims, Drafts and Crafts will offer either replacement of the affected products (subject to stock availability) or a partial/full refund based on the circumstances. 

✔ Dispute Escalation: We prioritize amicable solutions through mediation and negotiation, treating legal action as an absolute last resort. All disputes are governed by the terms outlined in our contract and the applicable laws of India.